FAQ

Can I add maximum number of items in the cart?

 Yes, you can do so.

Can I change with my existing order and if yes how?

Yes you can change the products within 24 hrs after placing the order. If you want to change the shipping address, measurements kind of aspects you must firstly mail to: helena@himlamaya.com, info@himlamaya.com. Only in case of measurements, we will not be able to change the sizes after 24 hrs of the processing status of the order

How do I check the status of my order?

You can check the status of your order by following steps: -Log on to your account by signing in. -Click on 'my account' on top right of website header. -Click on 'view your order history' under the my order section.

How do I know that I have made an order on your website?

After placing the order you will get an order confirmation mail with an order id, this way you can trace your order on our website.

How do I know that my order has been dispatched?

We always send an e-mail with all the tracking details, so that the customers can track their shipment on their own.

How do I know the current status of my order?

We send you recent updates of the orders as regards to their processing.

How will I know if order is placed successfully?

You will receive an email confirmation from Himlamaya once your order is successfully placed. This mail will have all the details related to your order.